Quick Answer: How Long Does Apple Technical Support Last?

How can I chat with Apple customer service?

How to Contact Apple Online Live Chat Support TeamVisit Apple’s web site: https://www.apple.com.Click Support.Click Contact Support (top menu bar).Click Talk to us.

Now choose a product or service.

Now you will be asked a more specific issue that you are having.

After this, choose how you like to get help.More items…•.

Is Apple chat support a robot?

No Bots Please Again, from the Apple Chat page: “Talk to a real person… Most often, your conversations will be with a live agent. You might get fast, automated responses for simple requests, but a real person will be available if needed.”

Does Apple charge for software problems?

Answer: A: All genius appointments are free. They will test & tell you what’s wrong with your system & quote a price to fix, if hardware. Software, they will fix for free.

Does the Apple store charge for help?

Do they charge you if you go into the Apple Store for help? … It’s free to make a genius bar appointment at an apple store. The only charge would be if you need to have the phone replaced out of warranty.

Does AppleCare cover cracked screen?

Is your iPhone covered by AppleCare+? If you have an AppleCare+ plan, you can use it to cover screen repair. AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. … If you don’t have an AppleCare+ plan, you’ll pay the out-of-warranty fee.

Does Apple have a 24 hour support line?

Apple’s online support provides the most comprehensive support information available from Apple. Apple online support inlcudes software updates and utilities, technical support and product information and is available 24 hours a day, 7 days a week.

How do I stop calls from Apple support?

How to Block a Number on an Android DeviceAccess the Phone app.Select Recent Calls.Tap the number and select block or report as spam.Confirm that you want to block this number.

How do I call Apple support from Egypt?

Latin America and the CaribbeanBrazil. 0800-761-0880.Mexico. 001-866-676-5682.Egypt. 0800 000 08881South Africa. 0800 444 4261

How long does Apple support last?

Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law. Apple Watch Edition comes with 2 years of complimentary support.

What does it mean telephone technical support expired?

Telephone Technical Support: Active or Expired – If your telephone technical support is active, it will include the estimated expiration date. If it is expired, it will include whether or not the device is still eligible for the extended AppleCare warranty with a link to purchase it when eligible.

How much does Apple tech support cost?

Rather than having to call in, users will be sent a link that’s live for 24 hours in order to complete the payment. As for pricing, Apple will charge a fee of $19 for a single incident of basic tech support and troubleshooting. There will, however, be an option for users to request an exception on the fee.

Does Apple support call customers?

Apple won’t call you to tell you about problems with your account. Sometimes you may receive an email if someone attempts to use your account, so hover over the sender’s email address to confirm their identity.

How do I report a problem with Apple?

Go to reportaproblem.apple.com. Sign in with your Apple ID and password. If you see the “Report” or “Report a Problem” button next to the item that you want to request a refund for, click it. Follow the instructions on the page to choose the reason why you want a refund and submit your request.

How do you know if you have AppleCare?

How to check if your iPhone has AppleCare+Open your iPhone’s Settings app.On the main Settings page, tap “General.”Tap “About.”On this page, there may be a tab that reads “AppleCare Services.” Tap that, and you’ll be told if you have AppleCare+ coverage, and when it’ll expire.More items…•

Can you buy AppleCare after it expires?

This monthly plan automatically renews until canceled. You can’t pay upfront for an additional 24 or 36 months. In Australia, Canada, Germany, the United Kingdom, and the United States, you can purchase the new coverage within 60 days of the end date of your original coverage.

Does Apple offer free technical support?

Contact Apple Support Most Apple products are eligible for 90 days of complimentary technical support. Online technical support for Apple products is available beyond the initial 90 days.